We welcome you to bambo-nature.my website (the ‘Site’). The site is co-owned & co-managed by:
E-SHN Care Sdn Bhd (1107753-P) (hereinafter referred to as E-SHN) a company incorporated in Malaysia.
E-SHN Care Sdn Bhd
Suite 1208, Level 12, Amcorp Tower
Amcorp Trade Centre, No 18 Persiaran Barat,
46050 PJ, Selangor Darul Ehsan
Phone: +603 7948 5338
Fax: +603 7955 6363
Abena Holding A/S
VAT No: 49723911
Phone: +45 7431 1818
Fax: 7431 1744
The terms & conditions herein contained apply to the site and by continuous using this site, you confirm your understanding of the terms and conditions and is agreeable to be bound by the terms and conditions herein contained inclusive of all applicable laws and regulations governing this site. You should immediately exit this site if you do not wish to be bound by the terms & conditions of this site.
We reserve the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
By placing an order to purchase a product at offer at this website in addition to terms and conditions herein contained, you shall be subject to the following terms & conditions:
THAT you are of age 18 years and is eligible to enter into a contract with us.
THAT placement of order, the acknowledgment of order by email by us and the notification of successful order by us shall NOT constitute a contract.
THAT a contract shall ONLY be formed between you and E-SHN upon dispatched of the products by us to your delivery address.
THAT you are agreeable to accept the ‘Non-acceptance of Order’ instances whereby we are unable to process your order and you shall receive notification of the same inclusive of reasons of the non-acceptance.
THAT you are agreeable to the lead time of delivery as stated in this site.
THAT all information provided by you are accurate and true and that you shall be fully responsible for the information so provided.
THAT you are agreeable to pay for the products price and any charge as stated in this site that may be imposed from time to time
The price of the product is the price as stated in this website at the time you make the offer to purchase the products. The price unless stated otherwise exclude the cost of packaging and delivery charges , any applicable goods and services tax, value added tax, or any other tax, and that you shall be liable to pay us the additional charges.
TERMS OF PAYMENT
You shall have an option to make payment via various options as stated in the site and shall be subject to the additional terms & conditions as imposed.
PAYMENT BY CREDIT CARD
Both Visa & Mastercard Credit Card payment is acceptable either the credit or prepaid type (debit) and is 3D secure (Verified by Visa & Mastercard Secure) enabled. All your credit card informational re protected by means of industry-leading encryption standard. Payment by non Malaysian Credit Card may be subject to additional charges due to foreign exchange.
PAYMENT BY PAYPAL
Payment via Paypal shall be subject to terms & conditions as imposed by Paypal.
PAYMENT BY CASH
Payment by way of bank-in to company accounts shall only be process thereafter receipt of proof of payment therefore customer shall be fully responsible to provide documented proof of payment by emailing the bank-in slip to email address provided in this website.
(i) All order shall be processed for delivery the next day working day to the address as specified by you when order is being made. The existing agent for delivery service is City Link and the standard delivery period of 2-3 days shall be applicable. We shall NOT be held liable for any
delay in delivery resulting from our courier inclusive its employees, subsidiaries, affiliates or agents faults.
(ii) You shall ONLY be deemed to have received the products with proof of receipt by the delivery agent and we shall be responsible for the replacements of the products in the event of any loss of the products prior to your receiving the products and we shall replaced the products at own cost
(iii) If you received incorrect product or products was damaged upon you receiving it please notify us within three (3) of receipt of product by emailing firstname.lastname@example.org. Please keep the courier agent slip for our reference and investigation purpose. We shall bear all incurred cost for replacement of products to you.
(iv) If you do not receive any product from us within five (5) working days from making an order please email to email@example.com or alternatively you may call us 03-7948 5338.RETURN 6R
RETURN & REFUND
10 days RETURN & REFUND POLICY
If for any reason the product is not acceptable, it may be returned unused and in its original unopened packaging, within 10 days and a full refund or replacement will be given. Only the cost of the product will be refunded. Delivery charges cannot be refunded. This does not affect your statutory rights. We would recommend that you obtain a proof of postage when returning your items.
If you are signing up as member, you agree to provide ONLY true and accurate, current and complete information. You shall be fully responsible for all activities under your member account inclusive your member password is properly protected. We shall NOT be held liable for loss or damage incurred by you as result of your failure to properly maintain your member’s account. In the event of extended periods (more than three (3) months) of inactivity of your member’s account, we reserve the right in our sole discretion without notice to you to terminate your account. In the event of such action, we shall notify you via your registered email that your member’s account has been terminated.
We may from time to time offer promotion on our products for a specified period. If you choose to participate in the said promotion, you shall also be bound to any additional terms & conditions that may have existed purely for the promotion.
LINKS TO OTHER SITES
This website may contain link to other websites (hereinafter referred to as ‘Link Website’) which are NOT operated by us. We have no control over Link Websites and shall be held liable for any damage or loss you may have suffered as result of usage of the Link Website. Your usage of the Link Websites is on your own free will and is subject to terms and conditions contained in the said Link Websites.
You shall not at anytime misuse this site in any manner. You shall NOT commit or encourage a criminal offence, transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and we shall report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We understand that our customers are concerned about privacy, so your personal information is handled safely and responsibly by us. Our customer database will not be sold or marketed for any reason whatsoever to third parties. We only share your information within the company to employee or outside companies which would need the information to provide products or services to you. We take all precaution to protect your information both online and off-line.
INTELECTUAL PROPERTY, CONTENTS & SOFTWARE
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Site remains the property of bamboo-nature.my or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by bamboo-nature.my and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
DISCLAIMER OF LIABILITY
This site is provided by us on an ‘as is’ basis. We cannot promise that contents or material herein contained are free of error and may contain unintentional inaccuracies or typographical errors. Unless expressly stated to be contrary the site is delivered without any warranties of any kind, either express or implied but not limited to, warranties of merchantability or fitness for a particular purpose.
You shall agree to indemnify bambo-nature.my, its affiliates, officers, agents and employees harmless of any loss, liability, claim or demand including all costs and expenses of defense made by any third party due to or arising out of your use of this website or its contents.
GOVERNING LAW & JURISDICTION
This Agreement shall be govern by Malaysian Law.